Ongoing Support Services ensure your CPQ, configuration, and enterprise systems remain reliable, scalable, and high-performing. We deliver technical maintenance, patches and upgrades, incident resolution, root cause analysis, and continuous optimisation, as well as we manage smaller and larger change requests, eventually bridging it to a project for larger changes.
All paired with structured user training to minimize downtime, boost productivity, and adapt to evolving business needs.
Our Service Management is delivered according to ITIL best practice, utilizing our own ticketing system as well as tapping into our customers ticketing processes and systems.